InfluxAI Privacy Policy

Last Updated: 1st September 2024

1. Introduction

InfluxAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform,www.influxai.io (the "Platform"). By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you choose to provide when you register for an account, subscribe to our newsletter, or contact us for support.

2.2 Usage Data

We may collect information about how you access and use the Platform ("Usage Data"). This may include information such as your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, operate, and maintain the Platform.
Improve, personalize, and expand the Platform.
Understand and analyze how you use the Platform.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform.
Send you marketing and promotional materials.
Process your transactions and manage your account.

4. Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers to assist us in operating the Platform or providing services to you.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We take the security of your personal information seriously and use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights

You have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.